WhatsApp sales automation for Malaysian SMEs.

Every enquiry deserves a next move.

Turn every WhatsApp enquiry into a tracked, followed-up opportunity. Get the right answer, the right details and the right hand-off while the conversation still has momentum.

Map my enquiry flow Try a property enquiry See how it works

Human implementationBM · English · Mandarin

AILAYAN.COM / live flow

New property enquiry

Active

Hi, is the 3-bedroom unit still available? Can I view it this weekend?

It is. I can help with viewing times — may I get your preferred area and move-in month first?

2Qualification fields captured

3Viewing link ready to send

Lead statusQualified · awaiting reply

A system shaped around your business, not a generic bot login.

The hand-off gap

Stop letting good enquiries disappear into a chat list.

A busy team does not need another dashboard to babysit. It needs a clear path from first message to useful action — and a record of what happened next.

One connected flow, from question to conversion.

Catch the first message

An AI FAQ assistant handles familiar questions in Bahasa Malaysia, English or Mandarin.

Qualify without the back-and-forth

Collect the details your team actually needs before a human spends time on the lead.

Give the next step

Send a quotation, booking link or clear hand-off while the enquiry still has momentum.

Keep the trail visible

Report new leads and follow-ups in a simple CRM or Google Sheets view your team will use.

“The best workflow is the one your team can keep using on a busy Monday.”

Designed for the way SMEs work

Human setup · ongoing support

Built for your context

Niche-specific by design. Practical from day one.

Property, healthcare, automotive, hospitality and education all have different questions, qualifiers and hand-offs. AILAYAN.COM starts with yours, then turns it into a system your team can trust.

Property agencies

Clinics

Workshops

Homestays

Training centres

Your language mix

Bahasa Malaysia, English and Mandarin workflows.

Your working tools

Quotation, booking and CRM or Google Sheets reporting.

A focused starting point

Start with one workflow. Make it count.

Begin with the enquiry flow that costs your team the most time today. We implement the system, monitor what happens and keep improving it with you.

Implementation

RM2,500

A human-built WhatsApp sales or service system shaped around your niche.

Workflow mappingMessage templatesReporting setup

Keep it working

RM1,000 / month

Maintenance, monitoring and workflow improvements as your business learns.

Talk through your first flow

Every setup is scoped to your business. We will confirm the workflow and integrations before work begins.

Let's map your first flow

Bring us the enquiry that keeps getting stuck.

Tell us a little about your business and the conversations you want to improve. We'll get back to you with a practical starting point.

Follow-up by phone or WhatsApp.

Before we start

Good questions, clear answers.

Read the SME automation FAQ

Make the next enquiry easier

Let’s turn your busiest WhatsApp thread into a system.

Start the conversationailayan@polsia.app